Job Description

SDR Manager, Inbound

Salt Lake City, Utah

Sales Sales Development Representative / Full-time / On-site

Filevine is forging the future of legal work with cloud-based workflow tools. We have a reputation for intuitive, streamlined technology that helps professionals manage their organization and serve their clients better. We're also known for our team of extraordinary and passionate professionals who love working together to help organizations thrive. Our success has catapulted Filevine to the forefront of our fieldwe are ranked as one of the most innovative and fastest-growing technology companies in the country by both Deloitte and Inc.

Our Mission

Filevine is building the seamless intersection between legal and business by creating a world-class platform to help professionals scale.

About Filevine:

Filevine is a rapidly growing software company that is pioneering a new way of managing complex requirements and tasks, saving our users valuable time, improving productivity and efficiency, and driving a higher level of customer satisfaction by improving communications. Filevine is known for powerful analytics, innovative organizational science, and world-class user experience. The company has an extraordinary team of passionate professionals who love working together to help organizations thrive.

Overview:

We're seeking a Manager of Sales Development to lead and scale our inbound SDR team. This highly visible and strategic leadership role is perfect for someone passionate about creating structure, developing talent, and maximizing high-intent lead engagement. As the first touchpoint for prospects coming through marketing-driven channels, your team will be responsible for qualifying interest, creating exceptional prospect experiences, and driving revenue pipeline. You'll act as a coach, mentor, and player-coachdirectly contributing to outcomes while cultivating a high-performing, data-driven team. If you're energized by developing people, refining processes, and scaling a function critical to Filevine's growth, this role is for you.

Responsibilities:

Develop Talent

• Create growth plans for each SDR to accelerate readiness for future roles such as Account Executive.
• Deliver regular feedback that drives skill development and personal growth.

Drive Pipeline & Process Optimization

• Monitor lead flow, ensuring rapid follow-up and efficient response to inbound interest.
• Enforce qualification frameworks (e.g., PACT) to maintain high-quality lead sourcing.
• Provide ongoing feedback to marketing on lead quality and campaign performance.

Player-Coach Contribution

• Own a personal quota for conversion rates, speed to lead, meetings booked and opportunity revenue sourced.
• Engage with prospects directly through calls, emails, and chat to stay sharp and lead by example.
• Use frontline insights to continuously test messaging and refine team talk tracks.

Operational & Data Excellence

• Track core metrics such as lead conversion rates, speed-to-lead, and meeting booked performance.
• Ensure accurate data hygiene and reporting in Salesforce and Salesloft.
• Build repeatable processes that scale as the team grows.

Cross-Functional Collaboration

• Partner with Sales, Marketing, and Revenue Operations to align on strategy and priorities.
• Represent SDR insights in demand generation and campaign planning.

Lead & Inspire

• Manage a team of Inbound SDRs to exceed KPIs through daily coaching, 1:1s, and call reviews.
• Foster a collaborative, accountable team culture that reflects Filevine's values and mission.

Requirements:

Experience: 24 years of experience managing high-performing inbound or hybrid SDR/BDR teams.

Leadership: Proven ability to motivate, coach, and develop early-career sales talent.

Sales Acumen: Deep understanding of qualification frameworks, inbound funnels, and conversion metrics.

Tool Proficiency: Skilled in Salesforce, Salesloft (or equivalent engagement platforms), and dashboard reporting.

Process-Minded: Obsessed with improving playbooks, speed-to-lead, and lead quality outcomes.

Growth Orientation: Eagerness to develop talent and continually improve self and team.

Communication: Strong verbal and written skills with the ability to influence cross-functional partners.

Filevine is an Equal Opportunity Employer. Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, veteran status, or other legally protected class. Filevine is committed to providing reasonable accommodations for qualified individuals with disabilities.

Cool Company Benefits:

• A dynamic, rapidly growing company, focused on helping organizations thrive
• Medical, Dental, & Vision Insurance (for full-time employees)
• Competitive & Fair Pay
• Maternity & paternity leave (for full-time employees)
• Short & long-term disability
• Opportunity to learn from a dedicated leadership team
• Centrally located open office building in Sugar House
• Top-of-the-line company swag

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