Job Description Manage abandoned calls and voicemail calls left by the consumer in the IVR. Manage follow-up cases. Ensure documents sent by the consumer are complete before submitting them to the respective stakeholder. Manage the CSI with low ratings. Perform any other relevant tasks deemed necessary to ensure the best quality of service. Effectively manage queues to meet expectations and reply to customers in a timely manner via live chat. Act as a resolution agent for live chat, investigating issues, resolving them, or escalating to the First Contact Resolution (FCR) person in charge for resolution. Minimum Experience (Years) 1 to 3 years Qualifications Diploma with 1 year of relevant experience in a customer contact centre; OR SPM with 3 years of relevant experience in a customer contact centre. #J-18808-Ljbffr Commerce Access Sdn. Bhd
...Become a Remote Travel Coordinator and turn your love for travel into a rewarding career.This role allows you to combine your love for... ... -Unlimited earning potential. - Work from anywhere in the world. &##127775;- Pursue your passion for travel. Don't miss...
...FUND DIRECTOR (FUND ADMINISTRATION) JOB DESCRIPTION AND FUNCTIONS As Associate Director/Director, you will be responsible for... ...quarterly and year-end financial reporting activities for various hedge funds, fund of funds, venture capital and private equity fund clients...
...best in all that we do. ~ Ability to WORK ON SITE at El Paso, Texas ( not a work from home position)~ Experience navigating internet websites including social media, commercial websites, etc. ~ Strong emotional intelligence and resilience ~ Comfortability reviewing...
...informatics while keeping patients medical and emotional needs at the center of all treatment. The Health System includes more than 9,000... ...health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and...
...Job Description Job Description Job Title: Assistant Farm Manager Location: Butler, GA Reports To: Farm Manager About... ...join our farm team. In this role The Assistant Farm Manager will work closely with the Farm Manager in overseeing the day-to-day operations...