The Customer Success Manager (CSM) will play a pivotal role in supporting customer engagement and growth initiatives. You will work closely with customers, ensuring they feel empowered, supported, and successful while using our platform. This role focuses on building relationships with clients of varying sizes, driving adoption of key products and features, and identifying opportunities to enhance customer satisfaction and retention. The Associate CSM will collaborate with cross-functional teams, including sales, implementation, support, and product, to ensure customers are successful throughout their journey. Please note this remote position is for candidates based in Mexico.
Shopmonkey has become an amazing environment where employees feel that they are valued as people, and not just worker bees. To ensure that our team thrives, we invest in the following perks (benefits below are mainly for U.S. based, full-time employees) Other benefits vary upon location outside the United States, and employment status):
Shopmonkey is the leading auto-repair shop software company; it is a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline their entire operation onto a simple, easy-to-use platform.
Headquartered in Silicon Valley and trusted by more than 3,500+ auto shops across the U.S. and Canada, Shopmonkey aims to change the status quo of the car repair market, estimated to be worth more than $500B.
Shopmonkey is committed to building a diverse and inclusive team. We are looking for team members from all backgrounds that are committed to the Shopmonkey mission.
Shopmonkey provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Please note: Shopmonkey will never request sensitive information such as your social security number, bank account information, or other non-publicly available information during the application and interview process. If an applicant is extended an offer of employment, such sensitive information will be requested at that time. Shopmonkey will never ask you to receive and ship packages or goods as part of the interview. Other practices to be on alert for:
...Guild - Principal Clerk School Secretary Grade 23E (SY25-26) Join to apply for the Guild - Principal Clerk School Secretary Grade 23E (SY25-26) role at Boston Public Schools Guild - Principal Clerk School Secretary Grade 23E (SY25-26) 1 day ago Be among the first 2...
...Caregivers Now conducting interviews from the comfort of home via video. Preferred Care at Home of Central Pasco & North Pinellas, a nationwide... ...s (Certified Nursing Assistants), CHHA (Certified Home Health Aides), HHA (Home Health Aides), Care Aides, Nursing Students...
...Financial Services Representative - State Farm Agent Team Member Connie Snook Insurance and Financial Services Inc., honored as a top agent in Frederick Magazine for 2024 and known for its strong reputation, is seeking a driven Financial Services Representative ...
...while also coordinating with other international markets. The ideal candidate will have strong planning skills, cultural fluency in Chinese business practices, and the ability to work across multiple time zones. Key Responsibilities: Develop and execute...
Minneapolis Institute of Art (Mia)A. W. Mellon Assistant or Associate Curator of Japanese & Korean ArtDepartment of Asian Art... ...collections of Japanese and Korean art through permanent collection gallery displays and didactic materials. Propose and oversee regular...