Dermatology Practice Manager Job at SKIN AND CANCER INSTITUTE, San Luis Obispo, CA

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  • SKIN AND CANCER INSTITUTE
  • San Luis Obispo, CA

Job Description

Join Our Team at Skin and Cancer Institute!

Are you passionate about dermatology and skin health? Do you thrive in a dynamic, patient-focused environment? Skin and Cancer Institute is looking for dedicated professionals to join our team!

Position Summary

The Dermatology Practice Manager is responsible for overseeing the day-to-day administrative and operational functions of a busy dermatology clinic. This role ensures efficient office workflows, regulatory compliance, a positive patient experience, and smooth coordination among clinical and administrative staff. The ideal candidate has prior experience in a healthcare office leadership role, is detail-oriented, and demonstrates excellent organizational and communication skills.

  • Job Type: Full-Time
  • Reports To: Senior Manager

Key Responsibilities

Administrative & Operational Leadership

  • Organize and coordinate daily office operations to ensure a smooth and efficient workflow.
  • Conduct regular staff meetings and communicate updates effectively across the team.
  • Submit payroll on time; monitor and approve timecards and ensure disciplinary actions are submitted for repeated infractions.
  • Work directly with senior management to update office policies and implement procedural improvements.
  • Assist in the onboarding and training of new staff, completing all required checklists (3, 7, 12-week competencies).
  • Maintain inventory of medical and office supplies; place orders (e.g., McKesson, sutures, gloves, etc.) twice monthly.
  • Coordinate repairs and facility maintenance through proper channels.
  • Respond to Klara, Teams, emails, and EMA tasks throughout the day.

Patient Experience & Front Office Oversight

  • Ensure front and back office operations run smoothly, filling in as needed.
  • Maintain a clean, safe, and welcoming environment for patients and staff.
  • Monitor patient satisfaction, respond to Google reviews, and resolve complaints professionally.
  • Ensure staff encourages patient feedback and promotes Google reviews using branded giveaways.
  • Schedule appointments and adjust provider schedules in accordance with clinic guidelines.
  • Confirm Mohs surgery days in advance with surgeon, tech, and senior manager.

Compliance & Reporting

  • Ensure compliance with HIPAA, OSHA, and all applicable healthcare regulations.
  • Maintain and submit reports including:
  • Inventory Trackers (Levulan, Taheri products, skin subs)
  • Sharps Tracker
  • PA Log
  • Pharmacy Inventory
  • Biopsy Tracker & Pathology Logs
  • Daily Patient-to-Staff Ratio
  • Monthly Location Checklist
  • Daily Manager Checklist
  • Ensure all pending prescriptions are sent and CCOF notes are updated.

Team Oversight & Training

  • Supervise staff to ensure job duties are completed accurately and on time.
  • Provide coaching, training, and support to new and existing employees.
  • Address and resolve employee questions regarding scheduling, supplies, or office procedures.
  • Maintain accurate and updated staff schedules and lunch compliance.
  • Attend biweekly manager meetings and communicate key takeaways to staff.

Qualifications

  • Previous experience as a Front Office Lead, Office Administrator, or Practice Manager required.
  • Experience in dermatology or a medical office setting strongly preferred.
  • Excellent organizational and multitasking abilities.
  • Strong leadership, training, and communication skills.
  • Proficient with email tools, spreadsheets, databases, and EMR systems (EMA preferred).
  • Knowledge of HIPAA, OSHA, and healthcare operations.
  • Friendly, professional demeanor with strong attention to detail.
  • Ability to handle sensitive information with discretion and confidentiality.

What We Offer:

  • Competitive salary and benefits
  • Health, dental, vision, and ancillary insurance options
  • 401K retirement savings
  • Paid time off
  • Professional development opportunities
  • Supportive and fair work environment

 

�  Apply Today! Be a part of a dynamic team that’s transforming skin health. 

#HealthcareJobs #DermatologyCareers #JoinOurTeam #NowHiring

Job Tags

Full time,

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