Chat Support & Sales Representative - SAT Job at OneTouch Direct, San Antonio, TX

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  • OneTouch Direct
  • San Antonio, TX

Job Description

Join our team here at OneTouch Direct, where we believe exceptional service and fun go hand in hand! As a leading provider of contact center solutions since 1998, we've grown alongside renowned Fortune 500 companies, ensuring our clients and their customers receive top-notch support.

As a Chat Support & Sales Representatives supporting , you'll be the friendly, helpful voice behind the screen, assisting T-Mobile customers with their inquiries and guiding them through our amazing services. If you have a passion for communication and love engaging with people, then you're in the right place!

Your Role Will Include:

  • Providing friendly and efficient chat support to customers, addressing their questions, concerns, and needs.
  • Engaging with potential customers, showcasing our services and encouraging sales through great conversations.
  • Utilizing chat tools to ensure seamless communication and quick responses.
  • Making personalized recommendations and upselling products where appropriate.
  • Diving into data entry and maintaining accurate records of customer interactions.

Ready to take your career to the next level with OneTouch Direct? We can’t wait to meet you!

Requirements

  • 1-2 years of sales and customer service experience preferred.
  • Excellent written communication skills that engage and inform.
  • Ability to handle multiple chat interactions simultaneously.
  • Solid computer skills, navigating different platforms with ease.
  • Passion for helping others and creating positive customer experiences.
  • High school diploma or equivalent required.
  • Flexible schedule availability to support our dynamic customer base.

Benefits

  • Full time. 40 hours per week schedule with overtime opportunities!
  • Great pay . Hourly base salary + unlimited commissions + benefits!
  • Training . Paid training & development
  • Benefits . Health Care Plan (Medical, Dental & Vision)
  • Growth . Opportunity for professional and personal growth
  • Culture . Diverse, welcoming culture with Employee Resource Groups and positive upbeat work environment
  • Guaranteed hourly base pay + UNLIMITED COMMISSIONS. Earn up to $1,000 PER WEEK in commissions alone!

Job Tags

Hourly pay, Full time, Flexible hours,

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