Job Description
Seasonal (Seasonal)
LIVE THE DREAM. Work here. Play here. The mountains are calling.
NOTE: This position is located in Mammoth Lakes, California.
Did you know that, as part of your employment at The Westin Monache, you receive a free season pass, including
free access to all other Alterra resorts? Grin inducing, isn't it?
More about the benefits and perks of your adventure here:
- Ski passes for dependents (spouse/child(ren)) includes free skiing at other Alterra Resorts
- Discounts on ski/snowboarding lessons
- Friends and Family vouchers
- Retail & Food discount
- Equipment Rental discount
- 401k with company match
- Healthcare
- Dental
- Vision
- PTO for benefit eligible employees
- Associates as well as their family and friends, are eligible to receive discounts on Marriott hotels worldwide
*Offers of employment may be contingent upon successful completion of a background investigation.
A little about this position: The Valet/Bell Attendant provides all valet, bell and shuttle services to our guests. This individual is the first point of contact for our guests/owners and is responsible for paving the path of an outstanding guest experience in accordance with Westin Brand Standards.
- Provide a pivotal first impression, setting the tone for the guest/owner experience
- Extend a warm and friendly greeting to all arriving and departing guests/owners
- Open vehicle doors upon arrival to the property
- Offer luggage assistance and guide the guest to the front desk for check in
- Assist guess to their rooms and extend knowledge of the property, town and ski area
- Assists guests with valet parking. Provide guests with valet services
- Collaborate with front desk to ensure all luggage, shuttle and vehicle requests are fulfilled in a timely and effective manor
- Contribute to the effectiveness of the check-out process by transporting guest luggage from the room to guest vehicle. Pack vehicle efficiently
- Safely and orderly park guest vehicles while ensuring documentation of any pre-existing vehicle damage
- Provide shuttle service to guests within our town limits in all road conditions
- Maintain cleanliness of lobby, bell closet, garage and front drive
- Positively and professionally respond to manager/supervisor requests to complete tasks assigned in accordance to Westin/Marriott Brand standards and Mammoth Way values
- Collaborate with other departments and other team members
- Communicate in a professional manner with all other associates, management, owners and guests
- Candidates should enjoy public interaction and display a positive attitude with a willingness to serve
- Candidate is to act with integrity and comply with all company policies and procedures
Requirements: Education: - High School Diploma or equivalent
Experience: - Minimum of 2 years guest service, public relations or sales experience
- Strong interpersonal and problem-solving skills
- Ability to multi-task in a high-volume setting
- Marriott experience beneficial
- 1 year of previous Bell/Valet experience at a luxury full-service resort preferred
- Ability to effectively present information in a one-on-one setting or in a group
- Must be at least 18 years of age
- Must hold a valid driver's license in good standing
Hourly pay rate: $16 plus tips
Job Tags
Hourly pay, Summer work, Seasonal work, Worldwide,